Frequently Asked Questions

Once your purchase has been completed, an e-mail confirmation will be sent to the e-mail address on file. This e-mail acts as an invoice and includes your order number. Once your order is placed:

    A standard processing time of up to 2 business days is required before the order is shipped out.
    

***Please be advised that due to the COVID situation we have had to adapt our fulfilment processes to keep our staff safe. This has had a small impact on how quickly we can fulfill and dispatch orders. Please note that some couriers are also experiencing additional delays due to high demand***

We do not exchange products. If you purchased an item from https://www.publicaffairtimess.com and would like a different color, size or style, a new order will need to be placed. A request to cancel the original order will need to be made by reaching out to info@publicaffairtimess.com 

*Cancelations are not guaranteed and depends if your order has entered the packing or shipment phases.

For returns please visit https://www.publicaffairrimessreturns for more information or check our faq page)

Please email us at info@publicaffairtimess,com as soon as you receive your order.